Privacy Policy
Effective Date: January 15, 2025
At Gurtoviy Zernovik, safeguarding your personal data is our top priority. This comprehensive Privacy Policy outlines our practices for collecting, processing, storing, and protecting information you provide when accessing our educational platform at gurtoviyzernovik.com. We believe in complete transparency about how your data is handled, giving you full control over your privacy preferences.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account or courses
- Subscribe to our newsletter
- Fill out contact forms
- Make purchases or payments
- Participate in surveys or promotions
- Communicate with our customer support
This information may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Deliver personalized content and advertisements
- Improve our services and user experience
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Delivery
- Provide access to our design courses and educational materials
- Process transactions and send order confirmations
- Manage your account and preferences
- Deliver customer support and respond to inquiries
- Send course updates and important service notifications
2.2 Communication
- Send newsletters and promotional materials (with your consent)
- Notify you about new courses, features, and updates
- Send administrative information and policy changes
- Respond to your comments, questions, and requests
2.3 Improvement and Analytics
- Analyze usage patterns to improve our website and services
- Conduct research and statistical analysis
- Test new features and functionality
- Monitor and prevent fraud and security issues
2.4 Marketing and Advertising
- Deliver targeted advertisements through Google Ads and Facebook Ads
- Personalize content based on your interests
- Measure advertising effectiveness
- Create lookalike audiences for marketing campaigns
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (for secure transaction processing)
- Email service providers (for newsletter and communication delivery)
- Analytics providers (Google Analytics, Facebook Pixel)
- Cloud hosting services
- Customer support platforms
3.2 Advertising Partners
We work with advertising partners including Google Ads and Facebook Ads to deliver relevant advertisements. These partners may collect information about your online activities over time and across different websites.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes, subpoenas, or court orders
- Government or regulatory requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
3.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure data storage and access controls
- Regular security assessments and updates
- Employee training on data protection
- Secure payment processing through PCI-DSS compliant providers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
5.2 Correction and Update
- Correct inaccurate or incomplete information
- Update your account details and preferences
5.3 Deletion
- Request deletion of your personal information
- Close your account
5.4 Opt-Out Rights
- Unsubscribe from marketing emails (via unsubscribe link)
- Opt out of targeted advertising
- Disable cookies through browser settings
5.5 Objection and Restriction
- Object to processing of your information
- Request restriction of processing
To exercise these rights, please contact us at info@gurtoviyzernovik.com. We will respond to your request within 30 days.
6. Cookie Policy
We use the following types of cookies:
6.1 Essential Cookies
Required for website functionality and security. These cannot be disabled.
6.2 Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics).
6.3 Advertising Cookies
Used to deliver relevant advertisements (Google Ads, Facebook Pixel).
6.4 Preference Cookies
Remember your settings and preferences for future visits.
You can control cookies through your browser settings or our cookie consent banner. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 16, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Brazil. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When information is no longer needed, we will securely delete or anonymize it.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authorities
13. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Gurtoviy Zernovik
Registration Number: 43307737
Address: Largo Valdez, 2381. Fundos, Vila Renan, 98598-600, BR
Email: info@gurtoviyzernovik.com
Phone: (89) 93150-9929
We are committed to resolving privacy concerns and will respond to your inquiries within a reasonable timeframe.
15. Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.
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